This means that if any single drive fails or becomes unstable. Back at macworld, we laid our peepers on western digitals mybook thunderbolt duo and were able to take a demo setup for a quick spin. The better your problem and question is described, the easier it is for other western digital my book duo owners to provide you with a good answer. When contacting wd for support, have your wd product serial number. Nas drives such as western digitals my book live duo still take a little getting used to, but can be set up with no advanced networking knowledge. Western digital my book duo recovery hard drive data. I just received the replacement 12tb mybook duo from the western digital rma process.
I will demonstrate how to disassemble a my book using a new 500gb my book. This high performance 2bay nas comes with a few added benefits in comparison to its predecessor, the my cloud ex2. Minitool partition wizard is a really useful and convenient toolkit to manage my ssd, like extending partitions, migrating os from one disk to my ssd, and recovering the lost data from my ssd. Western digitals my book live duo is the twodisk version of the companys my book live network storage solution. Just plugged in my western digital mybook external hd essential edition. As you can see, from here you can use a screwdriver and finish the removal. Western digital mybook icon posted in windows customization. This has one upstream and four downstream ports, and supports uasp usb attached. Hello, im looking to buy the my book duo wdblwe0040jchnesn for an external backup drive. Creating the right environment where our employees can thrive is key to how we do business. Western digital 12tb my book duo desktop raid external hard drive enclosure usb 3.
Thank you for contacting western digital customer service and support. Includes both usb typec to typec and typec to typea cables. The western digital my book duo 20tb uses the outfits red hard disks as opposed to faster and more expensive ssds, although the 360 mbs sequential read speeds over usb typec will definitely be fast enough to make it viable for diskintensive chores. Ultrareliable with wd red drivesyour my book duo device has wd red drives. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. Recover data from broken western digital mybook spiceworks. Buy wd 4tb my book duo desktop raid external hard drive usb 3.
I put a razor blade between the snaps to prevent them from locking in again. They sent me back a new enclosure but the drives inside are recertified white labeled red drives. Wd 8tb my book duo desktop raid external hard drive usb. Western digital today has released its newest desktop external raid drives. Disque dur externe western digital my book duo 12 to. Wd 8tb my book duo desktop raid external hard drive usb 3. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. I recently bought a 3 t wd external simply to back up both of my other 2 smaller drives. The best external hard drives for 2020 pcmag australia. Disassembling a western digital my book instructables. It posts that speed, by the way, at the default raid0 configuration, so if you want. The spacious 8gb western digital my book duo desktopclass external hard drive comes with two drive. The my cloud ex2 ultra gives you secure access to your files remotely and provides a simplistic platform for syncing and sharing content across computers.
Llc and may not be used by third parties without explicit permission. Download free western digital user manuals, owners manuals, instructions, warranties and. Replace hard drives so, it turns out that i underestimated the amount of space i needed, so now its time to upgrade the two 2gb hds that came with the mybook duo. After its configured, will the raid1 array be usable. You simply have to work your way around both sides of the my book cover and then the cover will slide off. You have made a sensible investment in a western digital my book duo drive for its powerful dual drive performance, and builtin protection but right now, none of that matters to you. Includes both usb typec to typec and type c to typea cables. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. Western digital 6tb my book desktop external hard drive. Only use wd red or wd green hard drives to upgrade the capacity of your my book duo device. Drive came up on my desktop and formatted fine with disk utility.
Now, the dualwielding external hdds are officially on the. Your product includes 30 days of free telephone support during the warranty. You can also choose between different western digital my book duo variants with 8tb starting from rm 1,6. Mybook duo three red lights external drives for pc wd.
Western digital is a company with strong values and a passion to innovate and lead the charge in the transformation of data. Western digital my book duo offers space, speed, safety in a box. Since you were running raid 1, the data should be available on both drives. Western digital my book duo price details are updated april 2020. Will i be able to configure the drive to use raid1 from within ubuntu, or would i need to do the initial configuration on a windows machine. The cheapest western digital my book duo price in malaysia is rm 1,309. Western digital released the my cloud ex2 ultra in early february. The western digital my book duo is now available in malaysia. Running a tech tool surface scan now just to make sure, but im assuming itll be fine. Tips for getting started with the wd my book backup drive. Can i just copy and paste my files onto the new drive. Your my book duo retail box includes the following items. The new my book duo models feature options with up to 20tb of storage, include usbc and usba ports, and have a 3year.
List of all wd firmware and software available for download. My book duo twobay storage unit, with wd discovery. My book duo desktop raid storage user manual western digital. With a focus on the average consumer, western digital launched the my book duo usb 3. Using any other hard drive or mixed drive capacities. Western digital mybookunable to turn on, light not working by markw10 may 1, 2012 12.
Western digital my book duo offers space, speed, safety in. Read and download western digital storage my book live duo users manual online. External desktop 82 pages storage western digital my book user manual. Both linux and windows have a difficult time working with my usb western digital my book hard drive. The case is silver colored aluminum, there are no visable screws, and two thin rubber feet on the bottom of the case, which should be left attached, as they are rubbercemented in place, and do not cover any screws. The my book duo box comes with western digitals own red drives that boast of 360 mbs speeds, at least in sequential reads. Registering your wd product always register your wd product to get the latest updates and special offers. Wd is a household name when in the external storage market largely due to the highly reliable and successful my book line, which the company continues to expand and update. Not to disparage the single hard drive my book live, both the live and. Western digital mybookunable to turn on, light not. An updated power adapter can be obtained through wd support. Terrible support slow and unresponsive my book 10tb drive.
Western digital my book live duo users manual manualagent. Firms like western digital are always telling us not to wait until a drive fails to invest in some backup solutions. However, i use it in a mac environment and it was very simple to reformat it for mac os x. None of the above correctly describes how to open the my book studio lx. It can be configured in raid 0, 1 or as a jbod drive. Missing driver western digital my book i have two wd mybook storage devices. Western digital will not support any product in which you have or have attempted to modify the software supplied by western digital. Missing driver western digital my book microsoft community. The wd my book duo comes with two wd red hard drives on the inside.
Western digital 6tb my book desktop external hard driveusb 3. The wd 8tb my book duo external hard drive is one of the bigger dual drives in the my book line but theres also a 12tb version. The my book duo supports raid natively, meaning that it doesnt. The my book duo drive has massive capacity for storing photos, videos, documents and music. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. On the plus side, the unit comes with two wd reds that can be taken out and used as. The spacious 8gb western digital my book duo desktopclass external hard drive comes with two drive assemblies, for either extra room or added safety for your backups. Now, you may get a basic understanding of the transaction that western digital buys sandisk. I unplugged the duo and when i plugged the power adapter back in, i saw all 3 lights were red for just a second then they turn off. Western digital my book duo user manual pdf download.
The my book duo drive has massive capacity for storing photos, videos. Second, begin to pry the binding area of the book away from the mesh. My book is a series of external hard drives produced by western digital. Windows lost my usb western digital my book hard drive. The ports of my western digital mybook has broken off and have removed the hard drive from the enclosure in attempted to plug the drive into a hard drive docking station. I following your direction to removed both 2 hdd and connect to computer, but unfortunately my mbp still unable to detect it in system report usb was called wd technical people in my country, was told the only thing i can do is find another mybook duo raid enclosure to insert my hdd. Western digital mybook thunderbolt duo is available now. We can guarantee it working only with red series western digital hard drives with capacity of 6tb and over 6tb, 8tb hard drive should have qr code on the front label and date.
Software support for the my book duo is good aside from the ntfs driver if youre a mac user in a mixed macpc environment. Flexible connectivity with two usb expansion portsexpand your storage. On the entertainment side, my book live duo is dlna certified. I have tried plugging in the harddrive to the hard drive docking station attached to my macbook as i had formatted the mybook to work with my macbook. Provide a clear and comprehensive description of the problem and your question. Western digital announces my book duo storage system. Most technical support questions can be answered through our knowledge base or email. The western digital my book live duo looks just like the standard live, albeit twice the thickness. Also, both drives must be new, and have the same capacity for raid configurations.
Pretty dang sexy, unlike the icon its set itself up with in my computer. To this end, wd has added a new massive capacity model to their veteran my book duo line with a 20tb model. The 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. Western digital calls these drives personal cloud storage because they offer an easy way for users to access their own data which could be stored at home or in the office from anywhere on the internet. Raid0 mode provides superfast performance with up to 360mbs 2 sequential read speeds using the usb typec port. Your my book thunderbolt duo dualdrive storage device and wd drive utilities. Customer service for both western digital and asurian let this customer down. Ask the question you have about the western digital my book duo here simply to other product owners. By default, your wd my book duo came in a raid 0 or striped configuration for capacity and speed. Why isnt my wd my book external hard drive being recognized. Configuring those using the web interface worked fine. Western digitals latest designs, like the new my book duo, are a long way from those origins. You are supposed to put the vent side up, so the heat can exit.